All Jackpot Casino Terms and Conditions

These Terms and Conditions explain the rules for using All Jackpot and the services available through your account. They describe the relationship between us and each person who accesses or uses the platform. By opening or using an account, you agree to follow these terms, along with any applicable promotion rules and instructions shown on the site.

Account responsibilities

You are responsible for the activity carried out through your account and for keeping your login details secure. Keep your account information accurate and up to date, and contact customer support if you believe someone else has accessed your account. Use only your own account and do not allow another person to use it on your behalf.

We may review account activity and request information or documents to confirm account details. Checks may include a government-issued identity document and a recent utility bill. Further documents, such as bank statements, payslips or information supporting the source of wealth, may be requested where enhanced checks apply. Withdrawal requests may be subject to these checks.

Eligibility requirements

You must be at least 18 years old, or meet the legal age requirement that applies where you live if it is higher. You are responsible for confirming that you are permitted to use the platform before registering or playing. We may restrict access if account information or activity indicates that an eligibility requirement has not been met.

Acceptable platform use

Use the platform for your personal entertainment and provide accurate information when registering or using your account. Do not interfere with platform services, misuse an offer, or attempt to gain an unfair advantage. We may review suspected misuse and take appropriate action, which can include removing promotional eligibility, withholding bonus-related funds or restricting an account.

Manage your play responsibly. Account tools include daily, weekly and monthly deposit limits, a break period of at least 24 hours and self-exclusion for at least six months. You can also use the available gambling-behaviour self-assessment.

Bonuses and promotions

Each promotion is subject to its displayed offer details and any additional terms that apply. Bonus funds and free-spin bonus funds carry 35x wagering requirements before conversion to the Cash Balance. Game contribution rates and other restrictions may apply, so check the promotion rules before playing.

Requesting a withdrawal ends eligibility for the remaining welcome match offer. A welcome-bonus withdrawal cap of six times the first deposit may apply after wagering is completed; progressive wins are exempt. Bonus eligibility may pause while a withdrawal is pending or being processed.

Deposits and withdrawals

Use a payment method accepted for your account. Withdrawals generally return to the last deposit method. Requests enter a 48-hour pending period before weekday processing. If the deposit method cannot receive withdrawals, payment may be made by cheque. Processing fees may apply at the casino’s discretion.

Questions and disputes

If you have a concern about your account, a transaction or the application of these terms, contact customer support and provide the relevant details. We will review the information available and respond through the support channel used. Keep account and transaction information available to help us assess your query.

Updates to these terms

We may update these terms when platform rules or services change. The current version applies when you use AllJackpot. Please review this page from time to time. Continued use of the platform after an update means you accept the revised terms.