Responsible Gambling
At All Jackpot, we support safer gambling and believe play should remain controlled and within your personal limits. We provide tools to help you manage your account activity, take a break or step away from gambling. If you choose to play, take time to understand your habits and use the available controls whenever you need them.
Our approach to player protection
Your wellbeing comes first. Gambling should not interfere with your finances, relationships, work or everyday responsibilities. We encourage you to make informed choices, set boundaries before you play and review them regularly. AllJackpot provides account controls and a self-assessment to help you reflect on your gambling behaviour.
Manage your activity
You can set maximum deposit limits for daily, weekly and monthly periods. Choose amounts that fit your budget, and avoid increasing a limit in response to losses or pressure to keep playing. You can set or adjust these limits through the Help Centre or by contacting customer support.
Loss and time limits
Consider deciding in advance how much you are prepared to spend or lose, and stop when you reach that boundary. Keep gambling funds separate from money needed for bills and other essentials. It can also help to set a time limit for a session and take regular breaks. If you find it difficult to stick to your own limits, consider using an account break or self-exclusion.
Take a break or self-exclude
Use the “Take a break” option to pause your account for at least 24 hours. For a longer break, you can request self-exclusion for a minimum of six months. During self-exclusion, your gaming account is locked, and steps are taken to stop promotional communications. Choose the option that gives you the space you need, and contact support if you need help with the process.
Notice changes in your habits
It may be time to pause and reassess if gambling is taking up more time or money than you planned, if you are chasing losses, or if you are hiding your activity from people close to you. Other signs to pay attention to include feeling pressure to gamble, struggling to stop, or letting gambling affect daily responsibilities. These signs are reasons to seek support, not a diagnosis.
Ways to keep play controlled
- Set a budget and session limit before you begin.
- Do not gamble with borrowed money or funds needed for essentials.
- Take breaks and avoid gambling when upset or under pressure.
- Review your activity and use account controls when needed.
- Complete the nine-question gambling behaviour self-assessment if you want to reflect on your habits.
Professional help and support
If gambling is causing concern, consider speaking with a qualified professional or contacting a support organisation. Resources include Gambling Therapy, the Responsible Gambling Council and GamCare. Reaching out can help you explore available support and decide on a next step that feels right for you.